These terms govern your use of wemeo (“wemeo”, “we”, “us”), a service for discovering communities, places and events in the cities we cover (Romania first, and the markets we have opened since), saving the ones you like, and getting reminders before they start. By using wemeo you agree to these terms. If you don’t agree, please don’t use the service.
1. What wemeo is
wemeo helps you discover communities, places and events near you, add the ones you like to your list, and get a reminder before the events you pick start. For the public catalogue we are a directory and a reminder service: those events are run by the communities, places and organisers listed, and we link to their groups, pages and websites. Outings are the exception: those are small, capped experiences hosted by their own organisers through wemeo, some of them ticketed, and section 7 sets out the terms that apply to them.
2. Who operates wemeo
wemeo is operated from Romania, and you can reach the people who run it at hello@wemeo.com. Company registration is in progress; the registered name, registration number and registered office will be listed here as soon as it completes. The same operator is the data controller described in our Privacy Policy.
3. Eligibility
You must be at least 16 years old to use wemeo. This applies to experiences as well. An organiser may describe an experience as adults-only (typically where alcohol is part of the evening) and may ask for identification at the door; wemeo does not collect or check anyone’s age.
4. Your account
You sign in with Apple, with Google, or with a code sent to your email address. You’re responsible for keeping access to your account secure and for activity that happens under it. Let us know promptly if you suspect unauthorised use.
5. Acceptable use
You agree not to:
- use wemeo for anything unlawful, harmful, or fraudulent;
- harass, spam, impersonate, or abuse other people or communities;
- submit false, misleading, or infringing content;
- scrape, copy, or attempt to disrupt or reverse-engineer the service.
6. Content you submit
If you submit a community, place, or event, you confirm you have the right to do so and grant wemeo a non-exclusive licence to display and distribute that content within the service and its updates. We may review, edit, or remove submissions at our discretion.
7. Outings
An outing is a small, capped meet-up hosted through wemeo rather than listed from an organiser’s own calendar. Some are hosted by members and communities, some by wemeo itself. Some open instantly; some are request-to-join and need approval. When you are in, you get a personal ticket code.
To join, your profile needs a face other people can recognise (an uploaded photo or your city animal) and an email address we can reach you at, because plans change and that is how we tell you. Your first name and that face are shown to the other participants of the same outing.
The outing chat. Every outing has a group chat, visible only to the people on that outing. The acceptable-use rules of section 5 apply to everything you write there: no harassment, no spam, no unlawful content. The organiser of an outing may delete any message in that outing’s chat, and we may remove messages and restrict accounts that break these rules, without notice where warranted. You can report a message directly from the app; reporting keeps a copy of that message together with your report. The chat closes 24 hours after the outing ends, and messages are deleted 14 days after the outing’s date. The chat is for the evening, not a record of it.
- Places are limited. If you can’t make it, cancel in the app so your seat goes to somebody else. Repeated no-shows may cost you access to future outings.
- You are meeting strangers, in public, as adults. Everyone attends at their own risk and is responsible for their own safety, behaviour and belongings. We do not supervise outings and we do not vet participants beyond the fact that they hold an account.
- Behave. Harassment, abuse, intimidation or discrimination means removal from the outing and, where warranted, from wemeo, without notice.
- We may change or cancel an outing: weather, the venue, too few people. We’ll tell you as early as we can, at the address on your account.
- Most outings are free to join. Some are ticketed, and those say so, with the exact price, before you commit to anything, and are bought on wemeo.com rather than in the app. Whatever you spend once you are there beyond the ticket (another round, the table) is between you and the venue.
Ticketed experiences. Some experiences are ticketed. Tickets are not sold in the iOS app. A seat that costs money is bought on wemeo.com, and the app shows the ticket you already hold so you can get through the door with it. The price on the experience is the whole price of the seat: during the pilot wemeo charges no platform fee, and the full amount goes to the organiser. If that ever changes, any fee will be shown before you pay, never afterwards.
Who you are buying from. The organiser of the experience is the seller. When you buy a seat, the contract for that evening is between you and that organiser: they sell the ticket, they receive the money, and they answer for the experience happening as it was described. wemeo provides the platform, the checkout on wemeo.com and the ticket, and passes the payment through to them. We are not the seller of the ticket and not a party to that contract, except for the experiences wemeo hosts itself, where we are the organiser and everything in this section applies to us.
Cancelling and refunds. You can cancel a paid seat free of charge until 24 hours before the experience starts, and the full amount comes back to you. Inside those last 24 hours the seat is forfeited and the money is not refunded. By then the organiser has bought the food, or booked the room, on the strength of your seat. You are refunded automatically and in full, regardless of timing, if the organiser cancels the experience, or if you asked to join a request-to-join experience, paid, and the organiser declined your request.
The 14-day right of withdrawal does not apply. A seat at an experience is a leisure service for a specific date, and EU distance-selling law excludes those from the 14-day right of withdrawal (Directive 2011/83/EU on consumer rights, art. 16(l), transposed in Romania by OUG 34/2014). We are telling you this here and on the checkout screen, before you pay, because the law requires that it be disclosed. The 24-hour cancellation policy above applies instead, and it is what we hold ourselves to.
If something goes wrong at an outing, tell us at hello@wemeo.com. If somebody is in danger, call the emergency services on 112 first.
8. Messages we send
wemeo does not send a newsletter or any recurring mail. Email is used for sign-in codes, and for a security notice to your previous address if the email on your account is changed. The reminders you set are notifications on your own device, and details for outings you have joined arrive as push notifications in the iOS app, and you can switch either off at any time.
9. Third-party services
wemeo links to and integrates with third-party services (the organisers’ own groups, Instagram pages, ticketing sites and websites). We are not responsible for those services, their content, availability, or their handling of your data. Your use of them is governed by their own terms.
10. Disclaimers
wemeo is provided “as is” and “as available”, without warranties of any kind. Event details (times, locations, availability) come from organisers and may change or be inaccurate. Please confirm with the organiser before you go. We don’t guarantee that the service will be uninterrupted or error-free.
11. Limitation of liability
To the maximum extent permitted by law, wemeo is not liable for any indirect, incidental, or consequential damages, or for events, communities, places, or third parties listed on or linked from the service. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence, or for fraud, and nothing here affects the mandatory rights you have as a consumer.
12. Changes
We may update these terms. We’ll change the “last updated” date and, for material changes, notify you in the app. Continued use after changes means you accept them.
13. Governing law & consumer rights
These terms are governed by the laws of Romania, and disputes are subject to the competent courts of Romania. If you are a consumer resident in the EU, you keep the protection of the mandatory rules of your country of residence, and you may bring proceedings there.
Consumers in Romania may also contact the National Authority for Consumer Protection (ANPC), and may use the European Commission’s online dispute resolution platform. We are not obliged, and do not undertake, to use alternative dispute resolution bodies.
14. Contact
Questions: hello@wemeo.com, or use the in-app Support form.